REMARKABLE
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Apr 07, 2026
Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel
Steve Dennis and Michael LeBlanc unpack a turbulent retail week—from Allbirds' collapse and Bed Bath & Beyond's unlikely comeback to Nike's struggles and intensifying grocery wars. Then they're joined live from Shoptalk by Matt Baer, CEO of Stitch Fix, who reveals how AI and human stylists combine to deliver true personalization and drive a remarkable turnaround.
TOP EPISODES
Oct 24, 2023
The Remarkable House of Brands That Is LVMH with Anish Melwani, Chairman & CEO, North America
Our guest this week is Anish Melwani, Chairman and CEO of LVMH, North America. LVMH is the home to 75 distinguished Houses rooted in six different sectors and includes some of the most iconic global luxury brands including Louis Vuitton, Dior, Fendi, Tiffany, Bulgari, Sephora, and many more. We explore the differences between LVMH's North American business and the rest of the world, along with understanding the connective tissue and values that run through all the brands.
May 23, 2023
What We (Still) Get Wrong About Physical Retail--And Why It Matters
This week we go guest free to tackle some of the more pernicious misperceptions, missteps, and false narratives that continue to get in the way of retailers' making the strategic progress they so urgently need. As the Covid sales bump disappears and consumer demand wanes we will--as Warren Buffet famously said--"get to see who's been swimming naked." Without aggressive action retailers stuck in the unremarkable middle will soon face a harsh reckoning.
Apr 11, 2023
Going Global with Judith McKenna, President & CEO, Walmart International
Joining us for the first of several episodes recorded at the Wizeline remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is Judith McKenna, who heads up Walmart International. We touch on Judith's journey across the pond to lead Walmart's $100 billion plus division, which operates across 19 countries, before jumping into the challenges and opportunities of executing the Walmart brand promise and purpose while staying attuned to diverse market needs ("strong local businesses powered by Walmart").
PAST EPISODES
Apr 07, 2026
Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel
Steve Dennis and Michael LeBlanc unpack a turbulent retail week—from Allbirds' collapse and Bed Bath & Beyond's unlikely comeback to Nike's struggles and intensifying grocery wars. Then they're joined live from Shoptalk by Matt Baer, CEO of Stitch Fix, who reveals how AI and human stylists combine to deliver true personalization and drive a remarkable turnaround.
Mar 31, 2026
Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders
Steve Dennis and Michael LeBlanc are joined by guest co-host Neil Saunders, Managing Director , GlobalData, to unpack the passing of David Simon, Saks’ strategy shift, NRF’s “toppy” 2026 forecast, and the escalating delivery wars. Then, live from the ShopTalk 2026 stage, Steve chats with Bret Taylor, OpenAI Board Chair and Co-Founder & CEO of Sierra, as he explains how AI agents are transforming retail into a conversational, always-on customer experience.
Mar 24, 2026
Lane Crawford's CEO Jennifer Woo on Building a Different Kind of Department Store; Plus Lululemon Struggles, Macy's Stalls, and Five Below Shines
This week on the podcast, Steve Dennis and Michael LeBlanc unpack the retail news shaping the week—from the inflationary effects of the Iran war, trouble in luxury retail, and NRF’s upbeat retail forecast, plus fresh earnings from Macy’s, Lululemon and Five Below. They’re then joined by Jennifer Woo, Chairman and CEO of Lane Crawford, one of Asia's leading retailers, for a fascinating conversation on reinventing the department store through human-centered service, curated merchandising, and a relationship-first luxury retail model.
Mar 17, 2026
"Good Bookstores Selling Good Books" Our Interview with Barnes & Noble CEO James Daunt
This week on the Remarkable Retail podcast, Michael LeBlanc and Steve Dennis break down the retail news shaping the global economy—from the Iran war’s impact on oil, freight and food prices to Kohl’s disappointing earnings, Dick’s Sporting Goods continued growth, and another wave of store closings at Saks Global. Then they welcome James Daunt, CEO of Barnes & Noble, who explains how empowering local booksellers, transforming store culture and investing in people helped fuel an unexpected bookstore renaissance.
Mar 10, 2026
Iran War Shockwaves and Target’s Strategy Reset, with Guest Co-Host Kevin Ertell and Our Interview with EY's Malin Andrée & Jon Copestake
Retail volatility dominates this episode as guest co-host Kevin Ertell joins to discussion the retail impact of the Iran war and a mixed round of earnings from Target, Gap & Costco. Then live from the Narvar remote podcast studio at the NRF Big Show an interview with EY leaders Malin Andrée and Jon Copestake. They explore insights from EY’s Future Consumer Index, including luxury consumer trends, resale growth, AI-driven retail transformation and the evolving role of human-centered retail.
Mar 03, 2026
What We Still Get Wrong About Modern Retail, Plus Get Ready to Rumble, Warby Wows, and Is Flat the New Up?
The hosts get ready to rumble at Shoptalk, while the latest retail earnings show strong results from TJX and Warby Parker, as Home Depot and Lowe's continue to tread water. Tariff turmoil is expanding, NVIDIA's growth is explosive, and Saks Global makes some progress through bankruptcy. In an extended segment Steve Dennis unpacks what leaders still get wrong about modern retail, connecting it to his 8 Essentials of Remarkable Retail framework, and prescribing what retailers need to do accelerate progress/
Feb 24, 2026
Dan Frommer on the New Consumer, Plus Tariff Shockwaves, Wayfair Wobbles, and Walmart's Digital Acceleration
Iconic tech journalist and founder of The New Consumer Dan Frommer joins the podcast to dissect key shopper trends, including GLP-1 spending surges, creator-driven commerce, and Gen Z’s AI skepticism. The hosts kick things off with news on Supreme Court tariff upheaval, Walmart earnings and Wayfair's continuing woes. Aritzia’s Fred Segal leap and QVC’s uncertain future are also highlighted.
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